Thursday, December 18, 2008

How to Smile & Move™

To smile is to...
· Be awake, attentive, and engaged with others.
· Be thankful for our opportunities, for our people, and for the occasional chance we have to be in the path to serve.
· Be approachable and accessible to our customers, our subordinates, and our leaders.
· Complain less because we all have work to accomplish.

Smile. Really

To move is to...
· Start our days early and work late more than once a quarter.
· Go beyond expectations for others by dismissing mediocrity in our work.
· Have a sense of urgency, to predict and pre-sweat the details for others.

Be resourceful and resilient when we fall short, making it all about results – exceptional results.

Download this reminder

Smile & Move Online

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You are not entitled to your opinion. You are entitled to your informed opinion. No one is entitled to be ignorant.

Harlan Ellison